When is my credit card charged?

Credit cards are charged the day the order is placed.

How do I receive the best discount on my order?

You receive the best discount on your order when you order at least 12 of each item and your order is over $375.00 in your cart. If your order is over $375.00, you will automatically receive an additional 20% off of the cart price when you check out. The exception to this is Specially Marked Discount items. The Product information page on Specially Marked Discount items will explain any exceptions.

Will I be contacted if there is a problem with my order?

If we have an unexpected problem with your order we try to contact you by email or phone. Be sure to actually use the email address that we can contact you at. When placing orders, some customers use an email that they seldom check creating a problem if we need to contact them. The same thing applies for the phone number you use on the order. Make sure it is a number where we can reach you.

What if I have Specific Requirements for my order?

If you have specific requirements for your order, please note them in the comment section of your order. If we can not meet the requirements, we will try to contact you. As stated in the above question, be sure to actually use the email address that we can contact you at. When placing orders, some customers use an email that they seldom check creating a problem if we need to contact them. The same thing applies for the phone number you use on the order. Make sure it is a number where we can reach you.